Property Management
Analytics Framework
A structured approach to building data analytics capability in your property management business — across 5 domains: collections, leasing, expenses, operations, and financial performance.
What the framework covers
Collections & Delinquency
Track every stage of the collections process — charges, payments, balances, and delinquency aging — so nothing falls through the cracks.
Key Metrics
Leasing & Occupancy
Understand every step of the leasing funnel from lead to signed lease — and what drives occupancy up or down.
Key Metrics
Expense Management
Identify where money is going, compare against budget, and find vendors, properties, or GL accounts that are out of line.
Key Metrics
Operations & Maintenance
Monitor work order performance — from open tickets to resolution time — and identify the process issues that drive cost and resident dissatisfaction.
Key Metrics
Financial Performance
Roll up revenue, expenses, and NOI across your portfolio — and drill into the drivers behind the numbers.
Key Metrics

Download the full framework
Get the complete Property Management Analytics Framework — including metric definitions, data source mapping, and a prioritization guide for where to start.
- ✓5 analytics domains with metric definitions
- ✓Data source mapping for Yardi, AppFolio, Entrata, Rent Manager
- ✓Prioritization guide — where to start
- ✓Roadmap template for your analytics build-out
Questions? Call 248-601-6400
Want help building this out?
Book a discovery call and we'll walk through the framework applied to your portfolio.
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